Consulting services from Acumentra Health


Acumentra Health serves the performance improvement and quality assurance needs of clients, providing a wide array of tailored solutions for diverse healthcare settings. The following services and others can be combined to create customized integrated solutions. Please contact us to learn how we can meet your needs.

External quality review

Acumentra Health has provided independent external quality review (EQR) services in Oregon since 1984, and we provided EQR services in Washington from 1993 through 2014. In this role, we have advised the state Medicaid agencies on the quality of physical and behavioral health services provided by managed care organizations and healthcare providers. Our consultation has helped to shape state policies, improve care for beneficiaries, and expand the capacity for quality improvement within the managed Medicaid system.

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Mental health services evaluation

Acumentra Health assists mental health programs and facilities with program management, quality improvement, psychiatric facility review, service utilization review, pre-audit compliance review, and clinical record review. Our reviews and focused quality studies can help determine whether program improvement initiatives, policies, and best practices are being implemented with fidelity in the full continuum of behavioral health and addiction treatment services.

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Health services research

Acumentra Health's research team has expertise in managing and conducting research studies that use both qualitative and quantitative techniques. Our current multi-year projects, funded by federal granting organizations, focus on prescription drug management and opioid misuse and abuse.

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Quality and process improvement

Teams of experts from Acumentra Health provide technical assistance and consultation to help you design projects of any scale, in any setting, to improve healthcare quality and cost effectiveness.

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Performance improvement projects

A performance improvement project (PIP) is a systematic study using proven tools and methods to assess and improve the quality and outcomes of care. Acumentra Health helps health plans carry out PIPs that meet industry standards and federal requirements and that are more likely to result in real improvements in clinical outcomes and service.

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Data services

In more than two decades of conducting data-intensive research, measurement, and evaluation, Acumentra Health has developed advanced research competencies. Our statisticians and analysts have advanced academic training and practical experience in qualitative and quantitative research methods. Our information systems are capable of handling large data sets in an environment that meets the highest industry and regulatory standards for privacy and security.

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Electronic health record services

Acumentra Health helps medical practices and other organizations adopt and implement electronic health record (EHR) systems and optimize the use of EHRs for care management and patient safety.

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Care transitions

Acumentra Health reviews and evaluates all facets of health care related to movement of patients between practitioners, providers, and settings to ensure availability and consistency of information, health records, and follow-up.

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