Understanding your Medicare rights
The federal Medicare agency appointed Acumentra Health to protect Medicare beneficiaries’ rights to quality health care in Oregon. Acumentra Health protects your Medicare rights at no cost to you or your family. You or your authorized legal representative can exercise the following rights:
- Right to complain about the quality of your medical care
- Right to receive the care you need from a hospital (inpatient) or other facility to diagnose and treat your condition
- Right to appeal your discharge from a hospital (inpatient) or other facility
Use the links above to learn how to use these rights.
Information from Medicare
Call 1-800-MEDICARE (1-800-633-4227) or visit the Medicare website for more information about your Medicare review and appeal rights.
Medicare Rights and Protections booklet
To read about your rights, you may download a booklet titled Your Medicare Rights and Protections from the Medicare website. This is a PDF document that can be read with free software called Adobe Reader. (Download Adobe Reader.) To request a printed copy, call 1-800-MEDICARE (1-800-633-4227).
If you or a family member have a complaint or concern about the quality of care you received in Oregon from a Medicare provider, please call 1-800-344-4354 or fax 1-503-382-3983.
More information
- Medicare website: www.medicare.gov
- Medicare helpline for quality complaints:
1-800-MEDICARE
(1-800-633-4227)
TTY: 1-877-486-2048
- Quality-of-care complaints in Oregon:
1-800-344-4354
Fax: 1-503-382-3983 - Protect yourself from Medicare fraud
Last updated October 19, 2012