You have the right to complain about the quality of your medical care.
If you feel you have not received adequate or appropriate medical care from a Medicare provider in Oregon, call Acumentra Health at 1-800-344-4354 to speak with a customer service representative. (You may also fax your concern to 1-503-382-3983.) All complaints are confidential. Acumentra Health will review the care you receive from
Our review is based on information written in your medical record. We work directly with the involved facility or doctor to try to correct any problems we find, based on your medical record. Acumentra Health staff also evaluates complaints to determine if they are suitable for alternative dispute resolution approaches, such as immediate advocacy.
Helpline for complaints about quality of care:
Last updated December 31, 2012